60-Day Happy Pets Guarantee
Last updated: [PLACEHOLDER — set effective date]
Our Promise
We want your pet's routine to work — and we know it can take time to settle a new product into daily life. That's why every order is covered by our 60-Day Happy Pets Guarantee. If it isn't working for your pet, we'll make it right.
How It Works
Try any PeptiPaws product for a full 60 days from delivery. If you're not happy — for any reason — contact us for a refund, even on an opened or empty bottle. No return shipping required for opened products. [PLACEHOLDER — confirm refund method, per-household limits, and any exclusions with counsel before launch.]
How to Start a Refund
Email support@peptipaws.com with your order number and a sentence about what didn't work. We'll take it from there — and if there's a better-fitting formula for your pet, we'll point you to it.
Subscriptions
Subscription orders are covered by the same guarantee. You can also pause, skip, or cancel a subscription anytime from your account — no fees.